1. When does the payment stage open?
After your manuscript successfully passes technical screening, plagiarism checking, and peer review, if publication in the selected journal is paid, the system automatically opens the “Payment Stage” and generates an invoice.
2. What information is included in the invoice?
The invoice typically includes: the journal name and article identifier (ID), the payment amount, payment purpose/description, payment deadline, an electronic payment button or payment link, and the invoice number.
3. How can I make an electronic payment?
Click the “Toʻlash / Pay” button. The system will display the list of available electronic payment systems. Select the preferred option and complete the payment. Card details are entered, confirmation (SMS/code) is performed, and once the payment is successful, the status in the system will be updated.
4. What happens after payment?
After successful payment, the article status changes to “Toʻlov qabul qilindi / Paid”. A payment confirmation (receipt) may be stored electronically, and the article proceeds to the journal’s production/publishing stage.
5. What should I do if the payment fails or an error occurs?
If the payment is not confirmed, the funds were deducted but the status did not change, or the invoice was not generated, please do the following:
Click “Yangilash / Refresh” and check again after 5–10 minutes.
Save the invoice number, article ID, and the payment receipt.
Contact support via “Murojaat/Support” in your personal account or reach out to the journal/platform technical support.
6. Important notes
The payment stage opens only after the article is accepted (when all checks are positive).
If the journal publishes free of charge, the payment stage will not open.
When making a payment, it is important to use the exact “payment purpose/description” stated in the invoice.